FAQs

PAYMENTS, REFUNDS, DISCOUNT CODES

How can I pay?
Can I get a discount on my order?
How does it work?
Can I pay cash on delivery?
How can I get free shipping?
Can I request a refund?
Has my payment been successful?

ORDERS & SHIPPING

Are items original and new?
Which courier do you use?
How much does shipping cost?
Which countries do you ship to?
What are the delivery times?
Can I make an order over the telephone
Can I give the courier a delivery time?
Can I order an item that is not in stock?
Do the items have a guarantee?
Who do I contact to use the warranty of the watches?
Is the shipment insured?

MAKE A RETURNS

I do not like an item, can I return it?
How to return an item ?
Where do I send items to be returned?
Can I change my item?
I received a damaged, defective, wrong, or missing item
I have made a mistake in the returns procedure
I have to cancel my return request, can I?
How do I close the parcel with the item I wish to return?
How much does it cost to return items?
Have you received the item I sent back?
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